Course Dates

Customer Care Workshop - Your Shop Window

Does your work put you in the shop front for your company? Would you like your front line staff to have all the skills needed to represent your company to the highest standards? You know how much more inclined to spend your money somewhere where the staff know what service means. Well trained staff also removes the need for you to deal with complaints because they don't attract any.

We have designed and delivered Customer Care training for some major organisations in both the public and private sectors. This workshop provides staff with the strategies they need to represent both your business and themselves to the very highest standards.

To see the full Learning Outcomes for this workshop please follow this link to the Executive Guidance on-line shop.

To save your place on this course follow the link to the Contact Us page on our web-site and send you details to Avril in our office, or call us on 01252 658 246 .